Complaint Form

Name of customer(s):
Address of customer(s):
Selling/Letting property address (if different from above):
Telephone number of customer(s):
E-mail address of customer(s):

We will contact you using your preferred contact method as your Complaint is handled;
If you are making a Complaint on behalf of someone else, please provide that person's name and contact details as well as your own;

If you are making a complaint about a particular member of staff:

Name of staff member:
Position of staff member(if known):
Any further details of your Complaint including, as appropriate, all times, dates, events and people involved:
Please also include details of any documents or other evidence you wish to rely on in support of your Complaint:

Please provide details of what you would like us to do to resolve your Complaint and to put things right. (Please note that whilst we will make every reasonable effort to accommodate such requests, we are not bound to take any action beyond that which we may be contractually or otherwise legally obliged to take.)